About Me

I love all things FREE! So long as they're good. I believe in minimising cost while getting the best that I can. Find information on the best FREEWARE, best free services on the web and the most cost-effective solutions to business problems.

I started my working life being a bit of a computer nerd when computers were really starting to be used in offices. I learned to type (accurately, and fast). I learned to use a switchboard and various e-mail and word-processing software. I learned about document standards and office processes.

I became a call-centre agent for a customer service and complaints department. I became a data analyst and was then promoted to a project manager.

Spending two years managing projects up to a six-figure sum, specialising in contact-centre project implementation and complementary mails services, my career took an alternative direction.

In my spare time I was learning all I could about using computers - installing, building, fixing and networking them. My working life built my MS Access skills and telecoms management knowledge.

Being a desktop application guru in all my positions for the previous ten years, I then became a trainer for a national business skills training company.

Identifying training needs of clients and developing their career prospects, selling specialised training packages and supporting students in their learning became my daily life. Add to this the maintenance of the iT in the training environment and supporting offices, I became a competent networking and iT support specialist. Providing solutions to workday issues using iT is one of my best strengths.

Having a good education behind me, my spelling and grammar are good. I am an efficient typist and an expert in small office iT.

Sunday, 6 April 2008

Buying Assistance and Home Set Up


Who is this for?

Do all the technical terms confuse you? RAM, ROM, Motherboard, Processor speeds, Digital Camera, DVD, Laptop, Desktop, Printers, Scanners... If you don't know what you want to suit your needs, then I'll be happy to discuss your requirements with you. I'll clear the mists and allow you to make an informed decision. I'm not affiliated to any computer supplier, so I'll be happy to help you work out who will give you the best deal - whether you want to buy direct, or go into a shop and buy off-the-shelf.

What does this cover?

I'll find out what you want to use your computer for and help you decide the specification you need to serve your purposes. If you like, and you live in the Colchester area, I'll come with you on the shopping trip to make sure that the salespeople don't try to 'upsell' to you. Then, if you need it, I'll set the machine up and get you started. There's a lot of wires at the back of a machine, but it's entirely up to you.


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