About Me

I love all things FREE! So long as they're good. I believe in minimising cost while getting the best that I can. Find information on the best FREEWARE, best free services on the web and the most cost-effective solutions to business problems.

I started my working life being a bit of a computer nerd when computers were really starting to be used in offices. I learned to type (accurately, and fast). I learned to use a switchboard and various e-mail and word-processing software. I learned about document standards and office processes.

I became a call-centre agent for a customer service and complaints department. I became a data analyst and was then promoted to a project manager.

Spending two years managing projects up to a six-figure sum, specialising in contact-centre project implementation and complementary mails services, my career took an alternative direction.

In my spare time I was learning all I could about using computers - installing, building, fixing and networking them. My working life built my MS Access skills and telecoms management knowledge.

Being a desktop application guru in all my positions for the previous ten years, I then became a trainer for a national business skills training company.

Identifying training needs of clients and developing their career prospects, selling specialised training packages and supporting students in their learning became my daily life. Add to this the maintenance of the iT in the training environment and supporting offices, I became a competent networking and iT support specialist. Providing solutions to workday issues using iT is one of my best strengths.

Having a good education behind me, my spelling and grammar are good. I am an efficient typist and an expert in small office iT.

Tuesday, 14 October 2008






This is a test post to check out how easy it would be to use Blog This! with Picasa. As you can see by the image above - it works - and it works well!!! Very impressive Google. Well done.

If you're wondering what ACT! is - it's a piece of 'CRM' Software made by the company that brought you Sage Line 50 and Line 100 and Sage Payroll. CRM stands for Customer Relationship Management. It means taking all the information in your business and, combined with information it collects on your customers, you can spot trends and patterns, making it much easier to plan for your business future.

Rounds of applause for the clever software houses!
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